Privacy Policy

Privacy Statement

Effective Date: Jan 1, 2025

The Rotary Centre for the Arts (RCA) is committed to safeguarding your personal information and ensuring that your privacy is protected. This Privacy Statement outlines how we collect, use, and protect the information you provide to us when you visit our website, interact with us online, or engage with our programs and services.

1. Collection of Personal Information

We collect personal information to provide services, improve user experiences, and meet operational needs. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Transaction Details: Payment information, billing address, and details related to ticket purchases, memberships, or donations.
  • Demographic Data: Information such as age, preferences, or interests, where voluntarily provided.
  • Website Usage Information: IP address, browser type, pages visited, and other analytics data collected using cookies or similar technologies.

2. How We Use Personal Information

We use the personal information we collect to:

  • Process transactions, such as ticket purchases or donations.
  • Communicate with you about upcoming events, programs, or special offers.
  • Deliver services, including registering for events, classes, or workshops.
  • Improve our website, programming, and services through analytics and feedback.
  • Comply with applicable legal and regulatory obligations.

3. Sharing of Personal Information

Your personal information will not be sold, traded, or shared without your explicit consent, except as follows:

  • With service providers who assist us in delivering our services (e.g., ticketing platforms, payment processors).
  • When required by law or to protect the safety, property, or rights of RCA, its patrons, or others.

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Statement. You may withdraw your consent at any time by contacting us directly, though this may impact our ability to provide certain services.

5. Data Security

RCA employs industry-standard measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no online platform can guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information and request corrections to any inaccuracies.
  • Request the removal of your personal data, subject to legal and operational requirements.
  • Opt out of marketing or promotional communications.

7. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies allow us to remember your preferences and provide analytics to improve functionality. You may disable cookies through your browser settings; however, this may impact certain features of our website.

8. External Links

Our website may contain links to third-party websites. RCA is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

9. Updates to This Statement

RCA may update this Privacy Statement from time to time to reflect changes in our practices or regulatory requirements. The most current version will always be available on our website, with the “Effective Date” noted above.

10. Contact Us

If you have questions or concerns about your privacy or this Privacy Statement, please contact us at:
Rotary Centre for the Arts
Address: 421 Cawston Avenue, Kelowna BC  V1Y 6Z1
Phone: 250-717-5304
Email: [email protected]

Thank you for trusting the Rotary Centre for the Arts. We are dedicated to protecting your privacy as we serve our community with inspiring arts and culture programming.